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FAQs
Questions People Ask
Before Joining
Is Qavaeat a food delivery app?
How do I pay for my meal plan?
Is my M-Pesa payment safe?
What if my M-Pesa payment fails?
What happens if I miss my meal or change my plans?
Who prepares the meals?
Can I choose what I eat?
Which areas do you currently deliver to?
What if my area isn't covered yet?
Do I need to commit to a long-term plan?
Can I pause my subscription while traveling?
What if I have food allergies or dietary restrictions?
How do I become a partner chef?
Is there a minimum order or budget to get started?
What if I'm not happy with a meal?
How far in advance do I need to order?
Is there a delivery fee?
Are the meals fresh or frozen?
How is food kept safe during delivery?
Can I track my order?
Can I change my chef mid-plan?
Do you offer plans for families or groups?
Do you cater for businesses or events?
How do I contact support if I have an issue?
Is there a mobile app?
Still Have Questions? Contact Us